Hbaazi believes entertainment is truly enjoyable only when it's experienced in a controlled and responsible way. Read our responsible gaming guidelines and maintain healthy gaming habits.
We're always here to help keep your gaming experience safe and enjoyable
hbaazi's Commitment: To us, entertainment means healthy fun. Sticking to responsible gaming practices keeps your experience enjoyable and in control. Your wellbeing is what matters most to us.
Responsible gaming means treating gaming as a healthy form of entertainment — where you decide how long you play, how much you spend, and when to stop. At hbaazi, we see responsible gaming not just as a rule, but as a way of life.
Millions of people across Bangladesh enjoy online gaming. But when it starts getting out of control, it can take a toll on your relationships, finances, and mental health. That's why at hbaazi, your wellbeing always comes first.
Following responsible gaming practices on hbaazi means more enjoyment and ensures that gaming stays a positive experience every time.
It's not always easy to notice when gaming has crossed into problematic territory. Watch out for the following signs.
Chasing losses by placing bigger bets to win back what you've lost
Cutting into sleep, meals, or work time to play
Hiding your gaming from family or friends
Feeling restless, anxious, or irritable when you're not playing
Spending savings or taking on debt to fund gaming
Unable to Stop Despite Repeated Attempts
Losing focus at work or in your studies
Gaming is causing conflict with your family
If you notice any of the signs above in yourself, don't wait — reach out to hbaazi support. Asking for help is a sign of strength, not weakness.
Ask yourself the questions below. If you answer "yes" to most of them, it may be time to seek help.
Are you regularly spending more than your set budget?
Do you feel restless or irritable when you try to take a break from gaming?
Are you cutting back on time for work, family, or friends to spend more time gaming?
Do you chase losses by placing bigger bets the next day to win back what you lost?
Do you hide your gaming expenses from the people close to you?
Do you find it hard to enjoy yourself without gaming?
Struggling to cut back on gaming spending even when you're facing financial hardship?
If you answered "Yes" to 3 or more questions, talk to our support team. They're here to help, not to judge.
Hbaazi offers a range of tools to help you stay in control of your gaming. They're easy to use and can be enabled at any time from your account settings.
Set your own daily, weekly, or monthly deposit cap. Decreasing your limit takes effect right away, but increasing it requires a 24-hour cooling-off period.
Decide in advance how much you're willing to lose within a set period. Once that limit is reached, no more bets can be placed — this helps prevent losing more than you intended in the heat of the moment.
Set a limit on how long you play in a single session. Once the time is up, you'll be logged out automatically. Take a break, recharge, and come back with a fresh mind.
You'll receive pop-up notifications at regular intervals letting you know how long you've been playing — a helpful nudge to consider taking a break.
Temporarily lock your account for anywhere between 7 and 30 days. You won't be able to log in during this period, but you can return to playing normally once it ends.
Choose this option if you want to close your account permanently or for an extended period. Once activated, it's very difficult to reverse — so make this decision carefully and with a clear head.
Setting up self-exclusion is simple. Just follow the steps below.
Log in to your hbaazi account and head to the Profile section.
Go to Settings and click on the "Responsible Gaming" option.
Select your exclusion period — 7 days, 30 days, 6 months, 1 year, or permanent.
Complete verification to confirm your identity. Changes take effect immediately.
A confirmation email will be sent to your registered email address. If you run into any issues, please contact support.
No promotional emails will be sent during your self-exclusion period, and any attempts to open a new account will be blocked.
If someone in your family or a close friend seems to be struggling with problem gaming, you can play an important role in helping them.
The hbaazi support team is here to help not just players, but their families too. Email us at support@hbaazi.ws and we'll be happy to assist.
Responsible gaming starts with awareness and good habits. Following these tips will help keep gaming fun and enjoyable at all times.
Set aside a fixed amount each month specifically for gaming. Once that's gone, no more gaming for the rest of the month.
Turn off gaming notifications during sleep hours or work hours so they don't break your focus.
Try to go at least 2–3 days a week without gaming. It helps keep your mind fresh and balanced.
The goal of gaming is to have fun, not to win big. A win is a bonus — but not winning is perfectly fine too.
Take a 10–15 minute break every hour. Get up, walk around, and drink some water.
Avoid gaming when you're feeling angry, frustrated, or stressed. Playing with a clear mind makes the experience far more enjoyable.
For any questions or support around responsible gaming, hbaazi is always here for you. Our support team handles every conversation with complete confidentiality.
Support is available via 24/7 live chat. Just click the chat icon at the bottom of the site.
Email us at support@hbaazi.ws. We typically respond within 24 hours.
Our expert team is ready to support you with complete confidentiality.
We never allow minors to participate in gaming — age verification is mandatory.
If we notice signs of problem gaming, we will proactively take precautionary measures.
Your self-exclusion request will be processed and take effect immediately.
Responsible gaming tools will always be free and easily accessible.
Our support team is here to help — no judgement, ever.
Enjoy hbaazi, but always stay in control. Open an account today and use our responsible gaming tools for a safe, positive experience.
18+ | Play Responsibly | Self-Control Tools Available